Insights, tutorials, and updates from the Suarify team
Plumbing and home service emergencies happen at any hour across Malaysia, but growing your business requires proactive outreach too. From burst pipes during a heavy monsoon storm in Kuala Lumpur…
Suarify transforms Malaysian contact centers with AI-powered, multi-lingual voice agents that handle 24/7 inquiries, integrate seamlessly with existing PBX systems, and eliminate missed calls and missed actions. Malaysia’s service industry…
TL;DR: AI voice agent receptionist in under 10 minutes to automatically answer hotline calls and forward call summaries straight to your team’s WhatsApp. What you will accomplish How It Works:…
Late-Night Rings & Scams: Can MCMC or Telemarketers Legally Call You After 8 PM? Imagine this: It is 8:30 PM. You are finally winding down after a long day of…
Missed fiber install or B2B server windows cost RM300+ per technician visit. Voice AI verifies access, power, and on-site contacts 48 hours ahead across dialects.
Failed last-mile attempts cost RM35–RM75 each. Voice AI confirms gate passcodes and drop points before the van arrives — first-pass delivery 79% → 94.5%.
Leads contacted after 5 minutes see a ~400% drop in qualification. Dial Meta/TikTok launch leads in 15 seconds, qualify in BM, and warm-transfer high intent to a REN.
Corporate panel and self-pay DSO averages ~54 days. Email reminders die to Macau Scam fear — Voice AI verifies under PDPA and sends DuitNow/FPX links live on the call.
Missed slots at Pantai, Gleneagles, and KPJ-class centres cost RM450–RM1,200. How Voice AI cuts nurse dial cost from RM4.50 to ~RM0.85 and protects clinic revenue.
How Suarify agents use function calling mid-call — avr_hangup, avr_save_yes_no_lead, avr_whatsapp_send_message, booking, and IVR dial tools.
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